Hotels & Hospitality

Your room is booked.

We look forward to seeing you.

Your Digital Concierge for a Relaxed Reception.

Relief for Your Reception

Focus on the Guest

When the phone rings, counter service suffers. Sailly keeps your back free for personal care.

Bridge Staff Shortages

Good staff is rare. Give your team digital support for routine inquiries.

International Guests

Eliminate language barriers. Sailly advises your guests fluently in over 50 languages.

More Time for Hospitality

Direct PMS Integration

Connects seamlessly with Oracle, Sihot and other systems for automatic entries.

24/7 Concierge

Whether late check-out or pillow request – Sailly is always there for your guests.

Revenue through Accessibility

No more missed bookings because the line was busy.

Measurable Results from Day 1

85%+

Customer Satisfaction

50%

Fewer Calls for Your Team

24/7

Availability

4 Weeks

To Implementation

Sailly in real hotel scenarios

Listen to Sailly guide guests through reservations, check-in and service requests.

Book a room

A guest calls to book a weekend stay — Sailly checks availability and confirms.

Sailly

Good evening! How can I help you?

Thomas

Good evening! Do you have a room for two nights this Friday?

Sailly

Of course! A double room with garden view is available. Shall I reserve it for you?

Booking confirmedDouble room · Fri–Sun · 2 guests

Late check-out

A guest asks for late check-out before an evening flight.

Julia

Can we stay in the room until 2 pm tomorrow? Our flight is in the evening.

Sailly

Yes, late check-out until 2 pm is available. I'll add that for you right away.

Late check-out confirmedRoom 412 · until 2:00 pm

Breakfast & service

A guest asks about breakfast hours and extra towels — Sailly answers instantly.

Michael

What time is breakfast? And could we get two extra towels, please?

Sailly

Breakfast is from 7 to 10:30 am. Housekeeping will bring the towels shortly.

Service request forwardedHousekeeping · 2 towels · Room 218

Parking & arrival

A guest plans their arrival and needs parking and check-in info.

Sandra

Is there parking? And can we check in at 11 am?

Sailly

Yes, underground parking is €18 per night. Early check-in at 11 am is available today.

Arrival notedParking reserved · Check-in 11:00
Sailly – No Missed Bookings. Your Guests Get the Attention They Deserve.